Privacy Policy – AVA & GRACE VAN™

AVA & GRACE VAN™ values the privacy and protection of its customers’ personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data. By using our website or services, you agree to the practices described below.

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1. Collection of Personal Information

To provide the best possible shopping experience, AVA & GRACE VAN™ may collect the following types of personal information:

• Full name

• Shipping and billing addresses

• Email address

• Phone number

• Payment details (securely processed)

• Order history and customer preferences

• Technical data such as IP address and browser type (for website optimization)

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2. Use of Personal Information

We use collected information for the following purposes:

• Processing, fulfilling, and shipping customer orders

• Managing payments and preventing fraud

• Communicating with customers about orders, updates, or support

• Improving customer service and enhancing our website

• Sending updates on new products, promotions, or events (only with customer consent)

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3. Sharing of Personal Information

AVA & GRACE VAN™ does not sell or rent personal information.
We only share information in the following situations:

• Trusted service providers who assist with payment processing, shipping, and order fulfillment

• Legal obligations, such as responding to lawful requests or complying with court orders

• Protection of rights, property, or safety of AVA & GRACE VAN™, our customers, or the public

All partners handling personal data operate under strict confidentiality and security standards.

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4. Security of Personal Information

To protect your data, AVA & GRACE VAN™ applies strong security measures, including:

• Encryption technologies for payment transactions

• Secure servers and firewalls

• Restricted access to personal data for employees and partners who need it to perform essential services

Despite our efforts, no online transmission is 100% secure, but we continually work to maintain industry-standard protection.

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5. Retention of Personal Information

We retain personal information only for as long as needed to:

• Provide our services

• Fulfill legal, tax, or accounting requirements

• Resolve disputes and enforce agreements

Data that is no longer needed is securely deleted or anonymized.

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6. Customer Rights

Depending on applicable laws, customers may have the following rights:

Right of Access

Request a copy of the personal data we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Withdraw Consent

Withdraw consent for marketing communications or specific data processing activities.

To exercise any of these rights, contact us using the details below.

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7. Cookies and Similar Technologies

AVA & GRACE VAN™ uses cookies to:

• Improve website performance

• Remember customer preferences

• Analyze site traffic and usage patterns

Customers can adjust browser settings to decline cookies; however, this may reduce certain website functionalities.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

We encourage customers to review this policy periodically to stay informed.

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9. Contact Information

For questions about this Privacy Policy or to exercise data rights, contact us at:

Email: info@avagracevan.com
Brand: AVA & GRACE VAN™

AVA & GRACE VAN™ is committed to protecting your privacy and handling personal data responsibly and securely.